Pet Supplies Plus
Reviews and Complaints
The Neighbor Rewards Program is a disappointment.
10:20pm
Poor customer service
The groomer was told when i set up appt that she snips when her feet get cut, they shaved her tail like a poodle along with her hind legs then instead of cutting her body they cut her back feet without a muzzle she started to biye at them then they couldnt get the muzzle on. Her hair is butchered she looks ridiculous.
They gave me a refund and stated they would finish her cut if yhey felt comfortable. John the groomer refused to finish the cut. I spoke with tim the syore manager and adked him to cover the cost of another groomer now shaving her down he refused and said that pet smart refuses to cut her again. This was absolutely a lie.
Pet smart is willing to take her again.
He then adked well why did u bring her here then. He was rude, customer setbice is awful.
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Verified ReviewerStop buying from pet supplies plus until they don't sell birds
Preferred solution: stop selling birds
Sick fish
Preferred solution: Let the company propose a solution
Complaint against store manager
Need the Number for HR
Stay away
Preferred solution: Go somewhere else to buy dogfood
Cut off of your opinion matters!!!
Preferred solution: Phone call back/email
My Opinion matters cut off
- Customer service
Insurance
Can someone get a hold of me please?
LIARS!!! LIARS!!! LIARS!!!
Preferred solution: Clear my name in the store and with the Wyoming Police Department and fire the liar.
Rude worker named LeAnn
Preferred solution: Disciplinary Action to Lee Ann!!!!
Do your company accept EIN numbers for tax free
Preferred solution: Call me
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Wow keep better control of your child lady. Anything they do is totally on you. Maybe remember that no store wants to have to babysit your rugrats.
The above complaint is not the lutz store its the one on anderson n gunn.