Pets Supplies Plus - Bad Manager
Why was my dsughter told to call the HR dept if they had no intention of calling or emailing her back. SHAME ON YOU PET SUPPLIES PLUS. You are not a store myself or family will ever shop st again!
Angelia assistant manager takes a coupon away from a customer in line and says that she's used Too Many coupons and she can't use anymore, when they're specifically on the bags and specifically say buy one get one free. I'm sure there's many other customers that come...Read more
Horrible experience this past weekend with the grooming salon in Amherst NY store. Inexperienced groomer, Angel, mixed up my dog with another, cut a piece out of his ear with the clipper while shaving him to the skin after being asked for just a trim. To compound this,...Read more
I didn't like
- Grooming salon
Horrible managers, they have no idea what they're doing. They hire uneducated people, put them on animal tech and then get mad when they mess up and fire them. Quick to hire, even quicker to fire. Supervisors are patronizing and rude, both to the coworkers and...Read more
I complained About the groomer not doing a good job to the Manager Ashley , She had the actual Groomer Call my Number and Curse me out Saying I lied about my dog being broke out all over From her cutting Her I went in the store and her and the shift leader Ashley were...Read more
Pets Supplies Plus - Problem with fish
I bought a fish that was way too aggressive and was trying to kill my other fish, so i wanted to return him. But i was told i could not return a live fish. I could not get my money back. And if i couldnt take the fish back with me, they said they would put him on the counter with a sign saying free, to find him a home. All i wanted was my money or credit so i could buy other fish.
Treat employees like crap. Managers belittle the good hard , caring employees, who are underpaid.Read more
After a year of shopping at Pet Supplies Plus in Deerfield Illinois, cashier Michaela F. Forced me to buy a toy that my puppy touched insisting that it was the policy of the store. At the time there were no customers in the store, yet nobody offered their assistance...Read more
I bought a Reptile Light fixture from them last week, WITH CASH... Then earlier today I go in there to return it, and even though I HAD THE RECEIPT... Well here's the EXACT conversation. After they asked me if anything was wrong with it and I said it was fine I just...Read more
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